Goeiedag,

Heb al een tijdje last dat ik geen tv kan kijken met mijn Windows XP mediacenter. Krijg steeds een melding dat hij geen schijf vindt. Daarnaast krijg ik van mijn symantec antivirus de melding dat auto-protect failed to load.

Denk dat er iets niet goed zit. Kan iemand mij aan de hand van deze Hijack This log eventueel helpen?

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 18:18:02, on 10-3-2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16608)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
c:\windows\explorer.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\ehome\ehtray.exe
C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe
C:\windows\system\hpsysdrv.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\HP\HP Software Update\HPwuSchd2.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\SYMANT~1\VPTray.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe
C:\HP\KBD\KBD.EXE
C:\Program Files\Nokia\Nokia PC Suite 6\PcSync2.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Windows Media Player\WMPNSCFG.exe
C:\Program Files\FinePixViewer\QuickDCF.exe
C:\PROGRA~1\COMMON~1\Nokia\MPAPI\MPAPI3s.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\HPZIPM12.EXE
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Common Files\PCSuite\Services\ServiceLayer.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLLoginProxy.exe
C:\PROGRA~1\MICROS~2\Office\OUTLOOK.EXE

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.startpagina.nl/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://nl.msn.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://nl.msn.com/
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Koppelingen
F2 - REG:system.ini: Shell=c:\windows\explorer.exe
F2 - REG:system.ini: UserInit=c:\windows\system32\userinit.exe
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Windows Live Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [AlwaysReady Power Message APP] ARPWRMSG.EXE
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe"
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKLM\..\Run: [HPHUPD08] c:\Program Files\HP\Digital Imaging\{33D6CC28-9F75-4d1b-A11D-98895B3A3729}\hphupd08.exe
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPwuSchd2.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [REGSHAVE] C:\Program Files\REGSHAVE\REGSHAVE.EXE /AUTORUN
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe"
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKCU\..\Run: [PcSync] C:\Program Files\Nokia\Nokia PC Suite 6\PcSync2.exe /NoDialog
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Lokale service')
O4 - HKUS\S-1-5-19\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'Lokale service')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Netwerkservice')
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Reader 8.0\Reader\reader_sl.exe
O4 - Global Startup: Exif Launcher.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O8 - Extra context menu item: &Windows Live Search - res://C:\Program Files\Windows Live Toolbar\msntb.dll/search.htm
O8 - Extra context menu item: Download by YouTube Robot - res://C:\Program Files\YouTubeRobot\RobotExt.ocx/LINK.HTM
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra button: Verbindingshelp - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
O9 - Extra 'Tools' menuitem: Verbindingshelp - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary/MineSweeper.cab31267.cab
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedContent/vc/bin/AvSniff.cab
O16 - DPF: {31B7EB4E-8B4B-11D1-A789-00A0CC6651A8} (Cult3D ActiveX Player) - http://www.cult3d.com/download/cult.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by116fd.bay116.hotmail.msn.com/resources/MsnPUpld.cab
O16 - DPF: {5C051655-FCD5-4969-9182-770EA5AA5565} (Solitaire Showdown Class) - http://messenger.zone.msn.com/binary/SolitaireShowdown.cab56986.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
O16 - DPF: {6E5E167B-1566-4316-B27F-0DDAB3484CF7} (Image Uploader Control) - http://www.mijnalbum.nl/skin/v2/system/upload/ImageUploader4.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsClient.cab31267.cab
O16 - DPF: {9AA73F41-EC64-489E-9A73-9CD52E528BC4} (ZoneAxRcMgr Class) - http://messenger.zone.msn.com/binary/ZAxRcMgr.cab
O16 - DPF: {A18962F6-E6ED-40B1-97C9-1FB36F38BFA8} (Aurigma Image Uploader 3.5 Control) - http://www.mijnalbum.nl/skin/system/upload/ImageUploader3.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMessengerSetupDownloader.cab
O16 - DPF: {B49C4597-8721-4789-9250-315DFBD9F525} (IWinAmpActiveX Class) - http://cdn.digitalcity.com/radio/ampx/ampx2.6.1.11_en_dl.cab
O16 - DPF: {BFF1950D-B1B4-4AE8-B842-B2CCF06D9A1B} (Zylom Games Player) - http://game04.zylom.com/activex/zylomgamesplayer.cab
O16 - DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsPAClient.cab56907.cab
O16 - DPF: {C4925E65-7A1E-11D2-8BB4-00A0C9CC72C3} (Virtools WebPlayer Class) - http://a532.g.akamai.net/f/532/6712/4h/player.virtools.com/downloads/player/Install3.0/Installer.exe
O16 - DPF: {D4323BF2-006A-4440-A2F5-27E3E7AB25F8} (Virtools WebPlayer Class) - http://a532.g.akamai.net/f/532/6712/5m/virtools.download.akamai.com/6712/player/install/installer.exe
O16 - DPF: {F5A7706B-B9C0-4C89-A715-7A0C6B05DD48} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary/MineSweeper.cab56986.cab
O16 - DPF: {F6BF0D00-0B2A-4A75-BF7B-F385591623AF} (Solitaire Showdown Class) - http://messenger.zone.msn.com/binary/SolitaireShowdown.cab31267.cab
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\HPZIPM12.EXE
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: ServiceLayer - Nokia. - C:\Program Files\Common Files\PCSuite\Services\ServiceLayer.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe

–
End of file - 11414 bytes


Alvast bedankt.

Start Hijackthis op en kies voor 'Do a system scan only'
Selecteer alleen de items die hieronder zijn genoemd:
[b:b2ecb12703]
F2 - REG:system.ini: Shell=c:\windows\explorer.exe
F2 - REG:system.ini: UserInit=c:\windows\system32\userinit.exe
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O16 - DPF: {C4925E65-7A1E-11D2-8BB4-00A0C9CC72C3} (Virtools WebPlayer Class) - http://a532.g.akamai.net/f/532/6712/4h/player.virtools.com/downloads/player/Install3.0/Installer.exe
[/b:b2ecb12703]
Klik op 'Fix checked' om de items te verwijderen.


Download [b:b2ecb12703].
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[*:b2ecb12703]Klik op de "[b:b2ecb12703]Download[/b:b2ecb12703]" knop aan de rechterkant.
[*:b2ecb12703]Vink aan: "[b:b2ecb12703]Accept License Agreement[/b:b2ecb12703]", en klik op [b:b2ecb12703]Continue[/b:b2ecb12703].
[*:b2ecb12703]De pagina zal herladen.
[*:b2ecb12703]Klik op de [b:b2ecb12703]Windows Offline Installation, Multi-language[/b:b2ecb12703] link ONDER [b:b2ecb12703]Windows Platform - Java SE Runtime Environment 6 Update 5[/b:b2ecb12703] en bewaar het op je Bureaublad.
[*:b2ecb12703]Sluit alle programma's die eventueel open zijn - Zeker je web browser!
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[*:b2ecb12703]Herhaal dit tot alle oudere versies verdwenen zijn.
[*:b2ecb12703]Na het verwijderen van alle oudere versies, [b:b2ecb12703]herstart[/b:b2ecb12703] je pc.
[*:b2ecb12703]Dubbelklik vervolgens op [b:b2ecb12703]jre-6u5-windows-i586-p.exe[/b:b2ecb12703] op je Bureaublad om de nieuwste versie van Java te installeren.[/list:u:b2ecb12703]

Volg de instructies zoals beschreven op de volgende pagina: hoe-dient-combofix-gebruikt-te-worden

Gebruik je Vista, dan hoeft de Recovery Console niet te worden geinstalleerd.
Is er iets niet duidelijk, dan vraag je het.
Als het tooltje klaar is, opent er een logfile (C:\combofix.txt).
Post de inhoud van dit bestandje samen met een nieuwe hijackthislog.

succes

ComboFix 08-04-13.3 - HP_Administrator 2008-04-14 18:39:06.1 - NTFSx86
Microsoft Windows XP Professional 5.1.2600.2.1252.1.1043.18.498 [GMT 2:00]
Gestart vanuit: C:\Documents and Settings\HP_Administrator\Bureaublad\ComboFix.exe
.

(((((((((((((((((((((((((((((((((( Andere Verwijderingen )))))))))))))))))))))))))))))))))))))))))))))))))
.

C:\WINDOWS\Downloaded Program Files\setup.inf
C:\WINDOWS\Help\amsxm.ahp
C:\WINDOWS\Help\mxs.hl
C:\WINDOWS\Help\verifier.hlp
C:\WINDOWS\system32\drivers\atmapi.sys
C:\WINDOWS\system32\sys_dll.dll

.
(((((((((((((((((((( Bestanden Gemaakt van 2008-03-14 to 2008-04-14 ))))))))))))))))))))))))))))))
.

2008-04-14 18:35 . 2008-02-22 02:33 69,632 –a—— C:\WINDOWS\system32\javacpl.cpl
2008-04-14 18:34 . 2008-04-14 18:34 <DIR> d——– C:\Program Files\Common Files\Java
2008-04-07 17:26 . 2008-04-07 17:27 96,577 –a—— C:\WINDOWS\hpqins16.dat

.
((((((((((((((((((((((((((((((((((((((( Find3M Rapport ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2008-04-14 16:41 ——— d—–w C:\Program Files\Symantec AntiVirus
2008-04-14 16:35 ——— d—–w C:\Program Files\Java
2008-03-30 08:07 ——— d—–w C:\Program Files\MSN Messenger
2008-03-30 08:07 ——— d—–w C:\Program Files\Messenger Plus! Live
2008-03-08 10:13 ——— d—–w C:\Documents and Settings\HP_Administrator\Application Data\AVG7
2008-03-07 22:21 ——— d—–w C:\Program Files\Audio Recorder Deluxe
2008-03-06 22:27 ——— d—–w C:\Program Files\YouTubeRobot
2008-03-06 22:09 ——— d—–w C:\Program Files\DVDVIDEOSOFT
2008-03-06 22:09 ——— d—–w C:\Program Files\Common Files\DVDVIDEOSOFT
2008-03-06 21:59 ——— d—–w C:\Program Files\BulletProofSoft.com
2008-03-06 17:08 ——— d—–w C:\Program Files\Trend Micro
2008-03-05 21:57 ——— d—–w C:\Documents and Settings\HP_Administrator\Application Data\Skype
2008-03-05 19:35 ——— d—–w C:\Program Files\Common Files\Adobe
2008-03-03 18:13 ——— d—–w C:\Program Files\CUE Splitter
2008-03-01 15:14 ——— d—–w C:\Program Files\PPMate
2008-03-01 13:31 ——— d—–w C:\Documents and Settings\All Users\Application Data\avg7
2008-03-01 13:28 ——— d—–w C:\Documents and Settings\LocalService\Application Data\AVG7
2008-03-01 13:28 ——— d—–w C:\Documents and Settings\All Users\Application Data\Grisoft
2008-02-27 17:00 ——— d—–w C:\Program Files\Windows Live Toolbar
2008-02-15 16:39 ——— d—–w C:\Program Files\Common Files\Wise Installation Wizard
2006-08-30 22:23 12,652,784 —-a-w C:\Documents and Settings\HP_Administrator\mp10setup.exe
2006-01-28 17:59 22 –sha-w C:\WINDOWS\SMINST\HPCD.sys
.

Zou iemand mij verder kunnen helpen??

Alvast bedankt.

ja ja ,

Je hebt twee antivirusscanners aktief norton en avg ik zou willen voorstellen om avg eraf te uninstallen.

je logjes zijn verder schoon. Nog steeds problemen nu ?